two people signing a contract representing the Collective Economic Agreement 2025
| | |

The New Collective Economic Agreement for Agents and Commercial Company Representatives of June 4, 2025

ByStudio Associato Pagani

On June 4, 2025, more than 15 years after the signing of the Agreement on February 16, 2009, the trade union parties signed the Collective Economic Agreement (CEA) renewal, regulating agency relationships in the Tertiary Services sector.

It came into force on July 1, 2025, and it’s set to expire on June 30, 2029, while leaving most of the provisions of the CEA of February 16, 2009 unchanged. This renewal agreement introduced significant updates regarding certain aspects of the agency relationship.

All news regarding the New Collective Agreement 2025

  • Explicit recognition of the right to commission on online sales. The growth of e-commerce has significantly impacted the activities of commercial agents. It is therefore established that commercial promotion also encompasses agreements between the Parties concerning the sale of goods or services through the company’s e-commerce channel. Consequently, agents are entitled to receive commissions on sales of products, goods, or services carried out through the company’s e-commerce platform.
  • Recognition that all amounts paid to the agent are included in the calculation of contractual entitlements (allowances, notice periods, non-compete agreements, etc.).
  • Extension to medium-sized territorial changes (previously only applicable to significant changes). The agent retains the right to notify, within a strict 30-day period from receipt of the change notification, their non-acceptance of the change.
  • New notice periods in case of termination by the principal of the agency relationship with an exclusive agent.
  • Right to indemnities for agents operating as partnerships in case of dissolution of the company due to the retirement or disability of a majority of the partners.
  • New criteria for calculating termination indemnities, in particular merit-based indemnities.
  • Obligation for the principal to provide data on the results achieved in the agent’s assigned territory.
  • Update of commission brackets and related FIRR (Termination Indemnity Fund) calculation percentages, effective from January 1, 2026.